General Questions
Where is Tadex Trade registered, and where do you operate?
Tadex Trade is formally registered in South Africa. We operate across the entire SADC region — all 16 member states — including Angola, Botswana, Comoros, DRC, Eswatini, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Tanzania, Zambia, and Zimbabwe.
What industries do you serve?
We serve multiple industries including manufacturing, agriculture, construction, mining, energy, retail, wholesale, hospitality, healthcare, education, government, and NGO sectors.
How does your 50/50 share structure benefit clients?
Our equitable shareholding structure ensures balanced decision-making, diverse perspectives in strategy, and aligned long-term interests. It reflects our philosophy that sustainable success comes from equitable partnerships.
Can you handle both small and large-scale projects?
Absolutely. Whether you need a one-time procurement of specialized equipment or a comprehensive SADC-wide supply chain transformation, we scale our resources to match your requirements and budget.
Do you work with international companies entering SADC markets?
Yes. We regularly assist international companies with SADC market entry by providing market intelligence, regulatory guidance, local partnership facilitation, and operational setup support.
Trading & Procurement
How do you ensure product quality?
We implement a multi-layer QA process: rigorous supplier vetting, specification verification at order placement, pre-shipment inspection, and incoming quality checks upon receipt.
Can you source products not listed in your standard portfolio?
Yes. Our procurement network extends globally. If you have a specific requirement, we leverage our supplier relationships and market intelligence to source it competitively.
Do you provide warranties on supplied goods?
We pass through all manufacturer warranties to our clients. For direct supply arrangements, we provide our own contractual protections regarding specifications and delivery commitments.
Logistics & Distribution
How do you manage cross-border deliveries across SADC?
Cross-border logistics is a core competency. We manage all documentation (customs, SADC certificates of origin, permits), coordinate with border authorities, and track shipments in real-time.
What is your typical delivery timeframe?
Stocked items in SA typically deliver within 2-5 business days. Cross-border deliveries within SADC generally take 7-21 days depending on customs clearance and distance.
Do you offer warehousing for our goods?
Yes. We offer general and specialized warehousing in strategic SADC locations including secure storage, inventory management, pick-and-pack, and value-added labeling.
Financial Advisory
Is financial advisory only for large corporations?
Not at all. We serve businesses of all sizes — from SMEs seeking working capital optimization to large corporations managing complex multi-currency operations across SADC.
Can you help with multi-currency and exchange control challenges?
Yes. We provide practical guidance on navigating exchange controls, managing multi-currency transactions, and maintaining regulatory compliance in diverse monetary environments.
Do you provide accounting or auditing services?
We focus on advisory and strategy. However, we work closely with qualified accounting firms across SADC and can coordinate these services as part of our business support offering.
Compliance & Risk
How do you manage the risks of regional trade disruptions?
We utilize a proactive risk management framework that includes real-time border monitoring, diversified transport routes, and comprehensive cargo insurance to mitigate disruptions.
How does Tadex Trade support AfCFTA compliance?
We help clients leverage the African Continental Free Trade Area (AfCFTA) by advising on preferential trade tariffs, origin requirements, and streamlined documentation to reduce costs.
Pricing & Engagement
How do you charge for your services?
Pricing varies by service: Trading (markups), Procurement (fixed/success fees), Logistics (rate-based), and Financial Advisory (project fees/retainers).
Do you require long-term contracts?
Many services are available on a transactional basis. While we offer preferential terms for long-term partnerships, we believe in earning your business through performance.
What payment terms do you offer?
Terms are negotiated based on transaction value and creditworthiness. We accept multiple currencies and can structure terms to align with your specific cash flow cycles.